Columbus 311 Update

As a result of the COVID-19 health emergency, the 311 Customer Service Center will temporarily transition to only accepting service requests by e-mail at, the website, the My Columbus App and through voicemail at 614-645-3111 or 311.

For public safety issues, please contact 911 (emergency) or 614-645-4545 (non-emergency) and for COVID-19 inquiries please contact Columbus Public Health at 614-645-1519. To submit a code enforcement emergency service request, please contact 614-645-2202 Monday through Friday from 7:30am to 4:30pm. Code enforcement emergencies include open vacant structures, unsanitary dwelling units, sewage in basement, no heat in the wintertime, and no water service. 

We appreciate your patience during this time.